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Adding team members

Updated over a week ago

Share credits across your company and manage all users under one billing account. This guide walks you through how to invite teammates and how the team system works.


Where Team Management Fits in Your Workflow

When to use it: When you want multiple people in your company to process images using the company's credits.

What it changes: New users get access to the platform under your main account. They do not see your orders, and you do not see theirs.

How it saves time: Centralized billing. No need for each user to maintain separate subscriptions or credits.

Rule of thumb: Invite users only with the email address they will use to register, because the invitation is tied to that specific email.


How to Add Team Members

  1. Click Create organization to be able to add team members

  2. Click Add team member and enter the email address of the person you want to add.

  3. The user receives an invitation email.

  4. The user must:

    • Create an Autoenhance account using the same email used for the invite

    • Accept the invitation by clicking the link in the invitation email

  5. User can accept the team invitation.

Important:
You will not see invited users in your team list until they accept the invitation.
Before acceptance, the list will remain empty.


How Credits Work in a Team

  • Team members use credits from the main account.

  • No individual billing or top-ups for users.

  • The main account can see the total credit usage of all users combined in the subscription page.

This setup keeps your workflow simple and scalable.


What Team Members Can See

  • Team members cannot see each other’s orders.

  • The main account cannot see orders from team members.

  • Each user works in their own private workspace.


Removing Team Members

The main account can delete any user from the team.
Once deleted:

  • The user is no longer part of the team

  • The user will no longer use credits from the main account

  • They will switch back to their own personal account state


FAQs About Team Members

Why can’t I see the user after sending an invite?

You will only see users after they:

  1. Create an account with the invited email

  2. Verify their account

  3. Accept the team invitation

Before those steps, your team page will not show any pending invites.

A user says they did not get access. What should they check?

Verify that:

  • They registered with the exact same email you invited

  • They clicked the verification link

  • They accepted the team invitation in their dashboard

Can team members see my edits or orders?

No. Orders are private to each user.

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