Supported image formats
Jamie McInally avatar
Written by Jamie McInally
Updated over a week ago

When using our AI photo editing service, it's essential to ensure that your images are in a format compatible with our system. We strive to accommodate various file formats commonly used in real estate photography to provide a seamless editing experience. In this article, we'll provide an overview of the image formats supported by our service.

  1. Understanding Image Formats:

    Image formats determine how the visual information in a photograph is stored, compressed, and displayed. Different formats have advantages and disadvantages, such as file size, image quality, and compatibility with specific software or devices. In real estate photography, choosing a format that maintains image quality while remaining compatible with editing tools and online platforms is crucial.

  2. Supported Image Formats:

    Our AI photo editing service supports the following image formats:

    • JPEG (Joint Photographic Experts Group): JPEG is a widely used, lossy compression format that balances image quality and file size. This format is suitable for most real estate photography, providing good image quality while keeping file sizes manageable for uploading and sharing.

    • TIFF (Tagged Image File Format): TIFF is a flexible, lossless compression format commonly used in professional photography and graphic design. TIFF files are larger than JPEG and PNG files but offer the highest image quality, making them suitable for high-resolution or print applications.

    • RAW Formats: We also support various RAW image formats, including DNG (Adobe Digital Negative), CR2, CR3, and CRW (Canon), NRW and NEF (Nikon), ARW, SRF, and SR2 (Sony). RAW files offer the highest image quality and editing flexibility, as they contain unprocessed sensor data from your camera. However, RAW files are larger than other formats and may require additional processing before use.

    • HEIC (High-Efficiency Image Format): HEIC is a modern, high-efficiency image format that provides superior compression and image quality compared to traditional formats like JPEG. Developed by the Moving Picture Experts Group (MPEG), HEIC files are smaller without sacrificing image quality, making them ideal for storage and sharing. This format is particularly beneficial for real estate photography, as it allows you to maintain high-resolution images while reducing file sizes. So that you know, HEIC is primarily supported on Apple devices and may require additional software for compatibility with other systems.

    • AVIF - Photographers can export their RAW using Lightroom as an AVIF file. AVIF files can go up to 12 bits per colour. And in a 2020 test by Netflix, it showed better compression efficiency than JPEG as well as better detail preservation, fewer blocking artefacts and less colour bleeding around hard edges in composites of natural images, text, and graphics.
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  3. Common Format Issues

    Using some image formats may cause issues:

  • DNG (Adobe Digital Native): A DNG file is a type of digital image file format developed by Adobe Systems. The purpose of DNG is to provide a universal and openly documented format for raw image files. However, in reality it means that these files often only work properly when used in Adobe software. There's a common issue with DNG files turning up purple in all kinds of non-Adobe software, which is something we are aware of but aren't able to fix. Therefore, we recommend you to use one of the supported image formats mentioned above.

Please note that when uploading images to our web app or sending them via an API request, ensure they are in one of the supported formats listed above.

Using our AI photo editing service and ensuring your images are in a compatible format, you can create stunning real estate images that effectively showcase your property. If you have any questions or need more help, please don't hesitate to refer to our help centre articles or contact our customer support team.

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