HDPhotoHub can create a Dropbox folder for every property and watch it for finished photos. When you export your enhanced images from Autoenhance into the property's Edited folder, HDPhotoHub imports them into that property's Site Media automatically, usually within a few minutes. No downloading or re-uploading needed.
How it works at a glance:
1. Your raw photos are uploaded to the property's Original folder in Dropbox, through HDPhotoHub's Media Upload Folder.
2. You import them into Autoenhance straight from Dropbox and let them enhance.
3. You export the enhanced images to the property's Edited folder in Dropbox.
4. HDPhotoHub imports them into Site Media and moves the files to a Done folder.
The Autoenhance steps (importing, enhancing and exporting) are done manually in the Autoenhance web app.
Note: this article includes screenshots of HDPhotoHub and Dropbox, which are third-party platforms not managed by Autoenhance. Over time, some labels or button locations may change. If something looks different from what you see here, contact our Support team and we'll be happy to help.
Prerequisites
An Autoenhance account. An active plan is required to export images without a watermark.
A Dropbox account. Personal, Business and Team accounts are supported.
An HDPhotoHub account with access to the Business tab, so you can set up the Dropbox integration.
The same Dropbox account connected in both tools. HDPhotoHub creates and watches folders in the Dropbox account you authorize, so Autoenhance needs to import from and export to that same account.
Connecting Dropbox to Autoenhance
There's no separate setup page. Autoenhance asks you to connect Dropbox the first time you use it, either when importing files in the upload workspace or when exporting.
1. Go to Upload in the web app and click Dropbox in the upload workspace.
2. If you aren't signed in to Dropbox, a Dropbox sign-in window opens. Sign in with the same account you'll connect to HDPhotoHub and allow access.
3. Once connected, your Dropbox folders appear in the file browser.
Switching Dropbox accounts: your Dropbox session is managed by Dropbox, not by Autoenhance. To use a different account, sign out of Dropbox and sign in again with the account you want.
Setting up HDPhotoHub
This setup is done once in Business > App Integration. After that, it applies to every property.
Connect Dropbox
1. In HDPhotoHub, go to the Business tab, then open App Integration.
2. In the Cloud Storage section, click Authorize My Account.
3. Sign in to Dropbox and click Allow to give HDPhotoHub access.
Preparing Folders
These settings make HDPhotoHub create a Dropbox folder for each property, with one subfolder for raws and one for finished photos.
1. Set the following options:
Create Empty Folders: Create Folders For All Preparing Sites
Create Empty Site Folders In: the Dropbox folder where you want all property folders, for example HDPhotoHub
Folder Naming Convention: Address [ID]
Sub-Folders: Original, Edited
When to Build the Folder(s): Immediately
2. Each property now gets a folder like HDPhotoHub/1234 Long Pond Rd [9142834], with the subfolders Original and Edited inside.
Media Upload Folders
The Media Upload Folder gives your team an upload page for each property, so photographers can send raws to that property's Dropbox folder without needing Dropbox access.
1. Set a Media Upload Folder Name your team will recognize. You can also add an optional message with instructions, which appears at the top of the upload page.
2. In Link to Media Upload Folder, choose where the upload link appears: the Site Media page, Task Assigned emails, or both.
3. Set Allow Large File Upload to No, so uploads are limited to 150MB per file. Autoenhance allows images up to 120MB per file.
Automatic File Importing
1. Set the following options:
Import Folder: the same folder you chose in Create Empty Site Folders In, for example HDPhotoHub
Import Folder Ready Keyword: Edited
After a File is Imported: Move to a 'Done' Sub-Folder
With these settings, any photo saved in a property's Edited folder is imported into that property's Site Media, then moved to a Done folder next to Original and Edited.
Tip: if you renamed the subfolders in Sub-Folders, use the name of your finished-photos folder as the keyword.
Step-by-step workflow
1. Upload the raw photos
1.1. In HDPhotoHub, open the property and go to Site Media. Click Media Upload Folder (or the custom name you gave it).
1.2. Choose the Original folder and upload your raw files.
1.3. When the upload finishes, the files appear in the property's Original folder in Dropbox.
Use the Media Upload Folder button, not Upload a File. Upload a File adds photos straight to the property site and doesn't send them to Dropbox.
2. Import and enhance the photos in Autoenhance
2.1. Go to Upload in the web app, or open app.autoenhance.ai/upload, and click Dropbox.
2.2. Browse to the property's Original folder, select the raw files and confirm.
2.3. Name the order with the property address, so it's easy to match with the HDPhotoHub property.
2.4. Choose your grouping mode and enhancement settings, then click Enhance selected photos.
2.5. Review your images once they're ready. See Review and re-enhance images for details.
3. Export the enhanced images to the Edited folder
3.1. Open the order and click Export. To export everything, skip the selection.
3.2. Set your export settings. We recommend:
Type: JPEG, the format HDPhotoHub recommends. PNG also works if you need larger, lossless files.
Quality: 100%.
File naming: Image name, so your files keep the names you uploaded them with.
Watermark: No watermarks.
3.3. Choose Save to Dropbox, browse to the property's Edited folder and confirm.
4. Check the photos in HDPhotoHub
4.1. Wait a few minutes. HDPhotoHub imports the photos into Site Media and moves the files from Edited to Done.
4.2. To ask HDPhotoHub to check the folders right away, go to Business > App Integration and click Scan Folders Now.
That's it on the Autoenhance side. From here, you can finish any other adjustments you need in HDPhotoHub (such as the photo order) and deliver the site whenever everything is ready.
Troubleshooting
The photos aren't showing up in Site Media. Give it a few more minutes first, since the import isn't instant. If they still don't appear, check that:
The photos are in the property's Edited folder, not in Original or the main property folder.
Import Folder Ready Keyword matches the name of that folder exactly.
Import Folder is the same folder that contains your property folders.
You exported to the same Dropbox account that's connected to HDPhotoHub.
There's no Media Upload Folder button, or no property folder in Dropbox. Check that Create Empty Folders isn't set to None. HDPhotoHub only creates property folders (and the upload link) when this option is on.
The raws uploaded to Site Media instead of Dropbox. They were uploaded with Upload a File. Delete them from Site Media and upload them again with the Media Upload Folder button.
Everything in Edited gets imported. HDPhotoHub imports every file saved in the Edited folder, so only export the images you want on the property site.
You need to fix a photo after it was imported. Adjust the settings, re-enhance, and export the photo to the Edited folder again. HDPhotoHub imports it as a new photo, so delete the old version from Site Media. Re-exporting an image you already exported doesn't use an extra credit.
Choose your keyword carefully. The keyword should match only your finished-photos folder. Avoid numbers or words that can appear in property addresses.
The photos have a watermark. Check that you have an active plan and that No watermarks was selected when exporting, then export again.
Use JPEG or PNG. HDPhotoHub recommends JPG and also supports PNG. Other export formats like WebP, AVIF or JXL may not display correctly on the property site.